Welcome

Thank you for visiting TidyClutterings!

I love working with polymer clay because of its versatility, simplicity, and beauty. My unique catch-all dishes can be used in an endless amount of ways, and are fully, 100% customizable and chic. I will do my best to work with you if you have any special requests!

Payments

Accepts PayPal, direct checkout, and Etsy gift cards.

I will honor requests to cancel orders within 24 hours of their purchase, but not after that. Please do not request to cancel your order days or weeks after purchase (which means me giving you a full refund) because you did not read my shop policies clearly enough. Thank you!

Shipping

My default shipping method is USPS priority mail, which is a flat rate of $6.80 anywhere in the country, or $13.50 for larger orders. Items areusually ready to ship in 2-3 weeks.

ESTIMATED SHIPPING DATES YOU RECEIVE UPON ORDER ARE ONLY ESTIMATES! You MUST let me know an exact date when you expect to receive an item by if you are planning on giving it as a gift. I try my hardest to ship every item in a timely manner, but if I don't hear from you regarding a date, I will assume you don't need it for anything in particular. I use USPS priority flat rate boxes for shipping, and 98% of the time they take either 2 or 3 days depending on the location. I have had rare instances where they've taken longer, but this is completely out of my control. You can pay $26.65 for overnight or one day shipping to guarantee with 100% certainty that your order will arrive by then.

I am a full time graduate student and a one-person operation, and shipping frequently takes longer than the estimated ship time. Since all of my items are 100% made by hand, I prefer not to rush the process. Things occasionally get backed up, especially around holidays. When I ship an item, you will always receive an email you to let you know, which includes the tracking number so that the package can be tracked on its way to you.

I currently only ship domestically.

Refunds

If you're unhappy with your item once it is received, please let me know immediately so I can try to resolve any issue that was a mistake on my part. Due to the nature of these specially handmade items, I do not accept returns or offer refunds on customized items except in the extremely rare case of damage during shipping. Much unhappiness can be avoided by reading the description of each item VERY CAREFULLY before purchasing, so that you aren't expecting something different than the product that is offered!

I am not liable for the amount of time the post office takes once I drop the item off, and will not give refunds on this basis. Please see the "shipping policies" section for further information.

Additional

Custom orders are encouraged, and I enjoy creating each uniquely personalized dish. If you can imagine it (within the realm of polymer clay jewelry dishes), I can probably do it. Simply send me a message and we can find out!

NOTE: Customized requests should be ordered through the "custom" listings, since they cost a bit extra, and requests that are outside the realm of "normal customizations" (initials, names, symbols, variation of color, finish, slight variation of size) may be subject to additional labor fees.

Please contact me directly for information about wholesale!

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